Data Privacy Policy

At Kassu we take your privacy seriously. This page explains what personal and technical information we collect, how we use it, and the measures we take to protect it. It is written for players in Canada and elsewhere who use our online casino services. If you have questions about any part of this policy, contact [email protected].

Types of Data We Collect

We collect information you give us directly, information gathered automatically when you use our site, and transactional records related to your account activity. This helps us operate your account, process payments, and provide secure play.

Personal Data

Personal data includes your name, date of birth, email address, phone number, residential address, and identity documents provided for verification. We collect this information when you register, complete KYC checks, or contact customer service.

Technical Data

Technical data covers device and browser information, IP address, location data, operating system, cookies, and log files. We use these details to keep the site secure, maintain performance, and provide a smooth mobile and desktop experience.

Transactional Data

Transactional data includes deposits, withdrawals, payment method details, game history, bets, wins, and losses. We retain this data to process payments, comply with anti-money-laundering checks, and to investigate disputes or suspicious activity.

How We Use Your Information

We use your data to create and manage accounts, verify identity, process deposits and withdrawals, deliver customer support, and detect fraud. We may also use aggregated or anonymized data to improve our services and site performance. We do not sell personal information to third parties.

Data Protection Practices

We protect data using industry-standard encryption for data in transit and secure storage practices for data at rest. Access to personal information is restricted to authorized staff and trusted service providers who require it to perform their duties. We maintain internal controls to limit and monitor access.

Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, enable core site functions, and analyse usage trends. You can manage cookie preferences through your browser or account settings. Some features may be limited if cookies are disabled.

User Rights

If you are a resident of Canada or another jurisdiction with privacy rights, you may request access to your personal data, ask for corrections, object to processing where applicable, or request deletion subject to legal and operational requirements. We will assess requests and respond within a reasonable timeframe.

Access, Correction and Deletion

To access, correct, or request deletion of your data, contact [email protected]. We may require proof of identity before acting on requests. Certain records, including transactional logs needed for legal or regulatory reasons, may be retained even after account closure.

Information Sharing and Third Parties

We share data with payment processors, identity verification services, fraud monitoring providers, and legal or regulatory authorities when required. We require third parties to safeguard personal information and limit use to the purposes we specify.

Privacy Policy Updates

We may update this policy to reflect legal or operational changes. When we do, we will post the revised version on our site and note the update date. Continued use of our services after changes indicates acceptance of the updated policy.