Kassu Casino Responsible Gambling

At Kassu we take safer gambling seriously. Our goal is to help players keep play enjoyable and under control by offering clear tools, information and support. We expect customers to play responsibly and we provide practical options to limit activity, recognise risky behaviour and access professional help when needed.

Our player protection principles

We put player safety first by promoting controlled play and transparent options. We support informed choices, age verification and timely intervention where patterns suggest a player may be at risk. Our staff are trained to respond to requests for help and to apply account restrictions when appropriate.

Activity-control tools

You can manage your account and betting activity with self-service controls. These tools are designed to be easy to use and to work immediately where possible.

Deposit limits

Set daily, weekly or monthly deposit limits on your account. Limits are adjustable from your account settings but subject to a short delay if you increase them, to encourage responsible adjustments.

Loss limits and staking controls

Loss limits and max stake settings help you control how much you can spend in a given period. Apply limits for single sessions or for longer periods as needed.

Time limits and session reminders

Use session timers and reality checks to remind yourself how long you have been playing. You can enable automatic session breaks or request a short time-out directly from your account.

Self-exclusion and account breaks

If you need a longer break, self-exclusion options are available for set periods - for example 6 months, 1 year or longer. Once self-excluded you will be logged out and prevented from accessing your account for the chosen period. Marketing contacts will be stopped as soon as the exclusion is active.

Recognising signs of problematic behaviour

Watch for signs such as chasing losses, hiding play from family, increasing deposits or playing to escape stress. If you notice these signs in yourself or someone you know, consider applying limits, taking a break or seeking advice.

Practical tips to stay in control

Set realistic deposit and time limits before you play. Use session reminders and regular breaks. Avoid playing when tired, stressed or under the influence. Keep bank cards in a safe place and never borrow money to gamble.

Professional help and support organisations

If you need more help, contact a professional support organisation. Canadian resources include ConnexOntario, Gamblers Anonymous and your provincial problem gambling helpline. For direct help with your account or to request restrictions, contact our support team at [email protected].