Kassu Casino Terms and Conditions

These Terms and Conditions set out the rules for using Kassu's online casino services in Canada. They explain our relationship with you as a registered player, the responsibilities we each accept, and how we operate the site. By creating an account or using our services you agree to follow these terms, and we expect you to use the platform responsibly and honestly.

Account responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Do not share login details or allow others to use your account. We may suspend or close accounts where we suspect unauthorized access, fraud, multi-accounting, or other violations of these Terms.

Verification and account limits

We may request identity verification documents at registration or before any withdrawal. Until verification is complete certain features - including withdrawals - may be restricted. You can set personal deposit or loss limits in your account, and we may apply temporary holds or transaction limits for security or compliance reasons.

Eligibility requirements

To use Kassu you must be located in a permitted Canadian province and meet the minimum legal gambling age applicable where you live. You must provide accurate personal information and update it if details change. Accounts that do not meet eligibility requirements will be suspended or closed.

Acceptable platform use

Use the site lawfully and for personal entertainment only. Prohibited activity includes attempting to manipulate games, using bots or automated tools, colluding with other players, or exploiting bonuses in ways that violate these Terms. We reserve the right to investigate suspicious activity and to take corrective action, including reversing transactions and confiscating bonus funds.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms that accompany each offer. Common conditions include minimum deposit requirements, wagering requirements, game contribution restrictions, maximum bet limits during play with bonus funds, and expiry periods. Bonuses are for recreational players only; bonus abuse may result in forfeiture of bonus funds and winnings.

Deposits and withdrawals

Accepted payment methods and supported currencies are shown in the cashier. Deposits are usually processed immediately while withdrawals require verification and an approved payment method. We may set minimum and maximum withdrawal limits and apply identity, source-of-funds, or payment-method checks before releasing funds. Processing times can vary by method and may include third-party delays.

Dispute resolution

If you have a dispute, contact our support team first so we can attempt to resolve the issue. If a satisfactory outcome is not reached, disputes may be escalated internally for review. We aim to handle complaints fairly and promptly and will provide details of any formal escalation process on request.

Updates to terms and conditions

We may update these Terms from time to time to reflect changes in services, legal requirements, or operational needs. We will post revised terms on the site and notify registered players where required. Continued use of the platform after changes are published constitutes acceptance of the updated Terms.

If you need help or have questions about these Terms, please contact [email protected].